Refund policy

We want you to love your Aventus order. If something isn't right, we're here to help.

1. Returns

You can request a return within 10 days of delivery.
Products must be unopened, unused and in their original packaging, with proof of purchase.
To start a return, email info@aventussupplements.com with your order number and the reason for the return. We'll reply with return instructions.
Return shipping costs are paid by the customer and are not refundable, unless the item arrived damaged or we made a mistake.
Opened supplements can't be returned for hygiene and safety reasons. Gift cards and free gifts are not returnable.

2. Refunds

Once we receive and inspect your return, we'll email you to confirm whether it's approved.
Approved refunds go back to your original payment method within 7–10 business days. Your bank or card issuer may take a few extra days to post it.
Only regular-priced items can be refunded. Sale items are non-refundable.

3. Damaged, missing or incorrect items

Damaged item: we'll send a replacement. Email us your order number and a photo of the damage.
Missing scoop or wrong item: we'll send you a replacement product.
Lost order: if tracking shows your order is lost, we'll reship it.

4. Subscriptions

You can change, pause or cancel a subscription at any time before your next order is processed. See our Subscription Policy for details.

5. Contact us

Questions about returns or refunds? Email info@aventussupplements.com or message us on WhatsApp.

Error