Shipping policy
Shipping Policy
1. Where we ship
We ship to the United States, Mexico, the United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman.
2. Order processing
Orders are usually processed within 1–3 business days. Orders are not processed on weekends or public holidays.
3. Rates and delivery times
- United States: Standard shipping $9.99 USD — free on orders of $100 USD or more. Delivery in 3–5 business days.
- Mexico: $150 MXN — free on orders of $900 MXN or more. Delivery in 2–4 business days, depending on your area.
- United Arab Emirates: Free next-working-day delivery across the UAE when you order by 1pm (Dubai time). Dubai 4-hour express AED 19.99, Mon–Fri, order by 12 noon.
- Saudi Arabia, Qatar, Kuwait, Bahrain and Oman: Standard shipping AED 34.99 — free on orders of AED 399 or more. Faster delivery is available at checkout for AED 49.99.
Final rates and options are shown at checkout.
4. Tracking
You'll receive a shipping confirmation email with your tracking number once your order ships.
5. Lost or damaged orders
If your order arrives damaged, we'll send a replacement. If tracking shows your order is lost, we'll reship it. Email info@aventussupplements.com with your order number (and a photo for damaged items).
6. Customs, duties and taxes
Any customs duties or import taxes charged by your country are the customer's responsibility, unless shown as included at checkout.
7. Contact us
For shipping questions, email info@aventussupplements.com or message us on WhatsApp.